What’s my username?
Your about.me username is the permanent identifier in your free about.me link. Learn how to find your username if you've forgotten it.
→Which plan is best for me?
Compare the about.me Free and Pro plans, including what each offers and who each is best for, to choose the right plan for your page.
→How do I delete my page?
How to delete your about.me page and account from your account settings, and what to try if you can no longer access your page.
→Why do I still see about.me branding?
Why about.me branding still appears on your Pro page: usually you're logged in, viewing your free link, or your domain isn't mapped correctly.
→What is customer support?
What customer support comes with each about.me plan: direct email support from a real person on Pro, and self-help resources on Free.
→Refund Policy
The about.me refund policy: refunds are available within 3 days of an annual Pro purchase or renewal. Here's what to include in your request.
→How do I add a link in my bio?
How to add a clickable link to any URL in your about.me bio by highlighting text in the Edit Panel and pasting the link.
→How do I update my billing info?
How to update the billing information for your about.me Pro plan from your Edit Panel, with a direct link to your billing settings.
→What domains are available to me?
The two ways to get a domain for your about.me Pro page: bring a domain you already own, or choose a new one from the about.me list.
→What does "remove about.me branding" mean?
What 'remove about.me branding' means on the Pro plan: no about.me ads or logo when visitors view your page on your personalized domain.
→How do I change my email preferences?
How to choose which emails you receive from about.me, using Email Preferences under Account in your Edit Panel.
→I don't see a feature I need
How to request a new about.me feature by submitting a ticket that describes the feature and the value it would add for you.
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