How can I get a refund?
You may request a refund within three days of your Pro purchase or Pro renewal.
→How do I cancel my paid subscription?
We're sad to see you go but ultimately want to support your goals, and if that means parting ways for now, we understand.
→How do I change the email address associated with my account?
To change your email address:
→I forgot my password and can't access my email
If you've forgotten your password, aren't able to log in with the password reset, or don't have access to the email address you used to create your account, we encourage you to create a new page - it takes less than 7 minutes!
→I forgot my password
If you forgot your password, try resetting your password, using the email address you used to create the page.
→I unsubscribed, but still receive emails
If you have unsubscribed from emails, but are still receiving emails from about.me, please visit your email preferences to verify that the boxes next to all emails you no longer wish to receive are unchecked.
→Why did my credit card get declined?
Your credit card may have been declined for a variety of reasons.
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